06/23/2022 – 16:44
The House Social Security and Family Committee approved Bill 9226/17, which mandates that states, municipalities, and the Federal District prepare a Letter of Service for Users of the Unified Health System (SUS) and retain the Ombudsman to be entitled to receive resources from the National Health Fund (FNS).
Presented by the deputy Gandera Feghali (PCdoB-RJ) And others, the text adds devices to a file Law 8.142 / 90, which deals with community participation in the management of SUS. This law now states that federal entities have: Health Fund; health board; treatment plan; management reports; counterpart health resources in the relevant budget; And the committee for preparing the career plan, jobs and salaries.
Billy Boss / House
PADILA: It would be important to request a letter of service
According to the proposal, the new obligations will also apply to federal hospitals under the responsibility of the Ministry of Health. The opinion of the rapporteur of the European Parliament Alexander Padilla (PT-SP)favorable to the project.
“After nearly three decades of building and structuring the Unified Health System, it seems time to look forward to more and give the population the means to enforce more,” he said. “Adapting transfers from the National Health Fund to having a service letter to users and a general monitor of complaints is a good step in that direction,” he added.
According to the text, the letter of service must contain clear and accurate information about health services provided within the state or municipality, providing, for example, information about:
– requirements and documents necessary for access to the health service, including working hours of health facilities and the work schedule of professionals;
– anticipate the waiting time for the service;
– Places and ways for the user to complain about potential violations that have been identified.
The letter shall be updated periodically and shall be posted on the website of the state, federal district or municipality and their respective health departments, and shall be made available in the physical media of the units.
On the other hand, the ombudsman should be an obligatory space for direct institutional dialogue between the state and citizens, with the competence to facilitate the resolution of problems.
Within the framework of the project, the offices of the Ombudsman should have administrative autonomy to exercise their powers. Ombudsmen must be effective public servants and will serve two years on a full-time basis, with one reappointment allowed.
The result of the assessments made by the Ombudsman must also be announced on the website of the state, federal district or municipality, as well as made available in the physical media of health units.
The proposal will be analyzed in categorical character By the Committee on the Constitution, Justice and Citizenship.
Report – Lara Hajj
Editing – Anna Schlub
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