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The system problem is creating long queues and chaos at UK airports

The system problem is creating long queues and chaos at UK airports

Three airports in London, England, are facing a series of problems this Tuesday (7) due to an electronic system error that is delaying the analysis of passports of passengers arriving in the English capital. The unexpected event affected operations at the country’s main airport, Heathrow, as well as Gatwick and Stansted terminals.

Videos posted on social media show people waiting in line to see Border Patrol agents. According to the British newspaper Daily Mail, the security database used by the agents, named ‘Border Crossing’, was put into use three years ago and is estimated to cost 372 million pounds (about R$2 .3 billion). The base will suffer a ‘total shutdown’.

Apart from Heathrow, Gatwick and Stansted airports, terminals at Luton and Manchester in England and Edinburgh in Scotland also recorded kilometer-long queues this afternoon. Heathrow Airport’s official X (formerly Twitter) profile confirmed that Border Force was dealing with a ‘national issue affecting all travelers trying to cross the border’. According to the report, officials apologize for the issue and are working to resolve the situation as soon as possible.

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