Caixa Tem is extremely important to thousands of recipients of emergency aid, however, some has been put on hold
The CAIXA Tem app has been an essential tool for carrying out banking transactions during the COVID-19 pandemic, especially for beneficiaries of emergency aid.
However, it is important to be aware that in some cases the app may suspend its users’ accounts. But don’t worry, there are simple steps that can help you resolve this situation and maintain access to your bank account.
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How to open Caixa Team?
Blocking banking apps is a common practice adopted to protect customers and the bank itself from suspicious or fraudulent activities.
This ensures that only the account holder can access their data on known, secure devices. If you face a ban on your CAIXA Tem account, Follow these instructions to open it:
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- Open the “CAIXA Tem” application.
- Click on “Enter CAIXA Tem”.
- Enter your CPF number and click Next.
- Enter your password and confirm login using the “Enter” button.
- Find the “Allow Access” option in the list.
- Select the indicated button in the chat conversation that will be opened.
- When you recognize your phone number, click the “Send Code” button.
- Enter the code you received via SMS and click “Verify Code”.
- Name the device being recorded according to your preference.
- Click “Confirm”.
These simple steps should allow you to unlock the CAIXA Tem app on your mobile device and regain access to your bank account.
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Unlock
Furthermore, if you prefer, you can also choose to open the application at a Caixa Econômica Federal branch or at a nearby lottery outlet.
To do this, simply go to one of these establishments with a photo identification document (such as an ID card, driver’s license, work permit, etc.) and your cell phone with the application installed.
It is important to highlight that CAIXA Tem blockage can occur for several reasonssuch as suspected fraud, incorrect login attempts, need to update registration, technical malfunctions, creation of multiple accounts, pending or inconsistent documentation, atypical operations or exceeding a transaction limit.
In case of any ban, we advise you to contact the official Caixa Econômica Federal channels to obtain appropriate guidance on how to proceed with unblocking and settling your account.
Information from CNN.
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