Unimed Norte Nordest will be investigated by DPDC (Consumer Protection and Defense Administration) for alleged abusive practices and consumer law violations.
According to Senacon (National Consumer Trust), which is associated with the Ministry of Justice and Public Security, there was a ‘General lack of help’ Services provided by the operator. The state of Bahia was the worst affected.
The beneficiaries were “Neglected service”, What’s the reason Unnecessary exposure to situations of risk to life and healthAccording to the agency.
“This situation of general lack of assistance has resulted in Unimed Norte Nordest providing an essential service (complementary health) outside the regulatory framework set by the relevant agency, as well as reasonable expectations for the hiring processes that have been implemented, and health and safety. Consumer safety.”Senacon says in a note.
Unimed Norte Nordest will have 10 days to present its defense. If found guilty, she could face administrative penalties and receive a fine that could exceed R $ 10 million.