a nubankAgain, there are problems with your application. In addition to Failed to make payments via Pix, app takes too long to load and shows log-out interruption. Fintech customers have used social media and the Downdetector platform to complain about application issues. On Monday (3), the app also had difficulties getting it to work.
According to user reports, the failures peaked late Wednesday morning (5). According to the complaints map created by Downdetector, Nubank application crashes occur in all regions of Brazil.
In response to users on Twitter, Nubank confirmed the issues and said the fintech team was already working on resolving the app’s “fluctuations.” However, there are still no predictions for when the process will return to normal.
Mary, our team is working hard to fix this, okay?
– nubank October 5, 2022
Don’t worry, the digital bank said to an affected customer, “We’re seeing volatility and our team is working to correct this, okay?”
the other side
By note sent to TecMundoNubank expressed his regret over what happened and said he was “working to normalize operations as quickly and efficiently as possible.” However, the company did not explain the causes of the problem.
* Article last updated 10/05/2022 at 1:20pm with a note from Nubank.
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