Have you ever received an email or Text message (SMS) Are you asking for your Netflix email, phone number, password, or payment method? If yes, the contact likely did not come through. NetflixIt is important to know how to recognize and deal with these suspicious messages to keep your account safe.
Here are some tips to help you determine if an email or text message was actually sent by Netflix. These guidelines are intended to protect your personal information and prevent fraud.
How to Tell if an Email or Text Message Was Sent by Netflix
Netflix never asks you to share personal information via text message or email. This includes:
- Credit or debit card numbers
- Bank account details
- Netflix passwords
Additionally, Netflix does not request payments through third-party providers or websites. If you receive a message with a link to a website you don’t recognize, don’t click on it. If you do, don’t enter any information into the opened site.
What do I do if I receive a suspicious message or email?
Scammers can only get the information you share. So, avoid clicking on links in these messages and never respond to them. If you do click on a link or send personal information, it’s important to take steps to protect your account.
- Change your Netflix password to a new, strong one that isn’t used anywhere else.
- Change your password for any other website or app where you use the same Netflix email and password combination.
- Please contact your financial institution if you have entered payment information, as it may have been compromised.
- Follow the instructions above to forward the suspicious message to them. [email protected].
What if you find a website or app pretending to be Netflix?
Do not click on any links or enter information on the site or app. Email the link to the website or app pretending to be Netflix [email protected]This action helps Netflix take action against fraud and protect other users.
What are the best ways to protect my information?
To protect your personal information, follow these practices:
- Be careful when you receive an email or text message asking for personal information.
- Do not click on links if you are not sure of their source. Go directly to the company’s website.
- Never send confidential personal or financial information via email.
- Check the sender’s email to make sure it is correct.
- In a computer browser, hover over links to see the URLs before clicking them. Make sure the links point to the expected location.
- Install antivirus software to increase the security of your devices and information.
Following these guidelines can help keep your personal and financial information safe and prevent you from falling victim to fraud.
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