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Do you have open energy bills?  Enel extends the deadline for renegotiation

Do you have open energy bills? Enel extends the deadline for renegotiation

In a scenario where many people lose their jobs and income, the Enel Distribuicão Rio Extending the debt negotiation campaign with special conditions. The new deadline is December 31.

Read more: Enel now allows credit card debt to be paid in instalments

With the deadlines extended, consumers will be able to negotiate their debt in up to 21 interest-free credit card installments. The measure aims to make it easier to pay overdue bills, avoiding the suspension of energy supplies.


However, the consumer needs to be careful. Debt negotiation for this end of the year follows a few rules. are they:

  • Customers with invoices that are more than 61 days overdue
    In the case of clients who fit this profile, overdue bills can be paid up to 12 installments (down payment + 11 installments). Another possibility is to negotiate up to 21 interest-free installments on your credit card.
  • Overdue billing scenario of more than 180 days
    In these cases, customers can repay in a maximum of six installments (down payment + five installments) at a discount of up to 30% on the total debt. It should be noted that this calculation takes into account the IPCA update and interest on arrears.

However, it is important to stress that customers who already have installment payments in progress are not included in this campaign. The action is valid only for new negotiations.

How do you get the benefit?

For those who wish to renegotiate their debts, there are two alternatives: go in person at the service outlets or seek remote means, such as the Relationship Center (0800 28 00 120) or through the Enel Rio app.

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However, if the consumer chooses to pay in installments by credit card, the negotiation must be done exclusively through the distributor’s website: www.enel.com.br.